Testimonials
What are our clients saying about Bicton Veterinary Clinic:
"Fantastic vet clinic owned and operated by a local family. We have been seeing Dr Kay since my two-year-old border collie was 10 weeks old. It is a pleasure it has such a fantastic and caring vet so close by! Couldn't recommend this practice more highly" - Madison Wales.
"Bicton Vet Clinic is amazing! Kay went above and beyond today to find an out-of-stock prescription diet for our very sick fur baby Foxy. It is so nice to find a genuinely kind and caring person. Foxy and I thank you from the bottom of our hearts" - Rebecca Peters.
"Such a lovely practice. Great care for our four-legged friend and extremely caring and supportive when we sadly had to say goodbye to her" - Renee Sequeira.
"If it were possible to give more than 5 stars, I would. I've been a client of the clinic since 2019, and have consistently received amazing service. The staff are polite and friendly, very professional, and have a great wealth of knowledge. They are also willing to go above and beyond for their patients; squeezing in that last minute appointment, giving advice over the phone, ordering medication for same day collection, and more. I recently visited with my 13-year-old dog on a stinking hot day. He had chosen to sit outside and wasn't really keen to move much, so we completed our consult outside. Of course with the heat, my dog was panting, but Dr Marta picked up that his gums were slightly pale and wanted to do some additional tests. Thanks to these few tests and recommendations for some follow-up imaging, he has now been on medication for Cushing's Disease for just over a week, and I've noticed a massive improvement. If it hadn't been for Dr Marta picking up something so subtle, we might not have known he had this condition until it had become much more advanced. I would also like to thank Dr Robyn for her compassion and transparency with our imaging results; it must be very difficult to explain to a patient that their dog might have a serious and life-limiting condition. It also says a lot about the team and their respect for each other that she was so complimentary of Dr Marta's thoroughness in noting the change, and narrowing down the potential cause so quickly" - Hannah.
"For years, we have been clients of Dr Kay & we will follow her wherever she goes, regardless of location! Dr Kay is the most caring, kind, knowledgeable and most importantly, patient (with my thousands of questions) vet I've met, and she has been amazing with both mine & my parents' fur babies" - Victoria Ngo.